How do I sign up for Hi Korea and use e-civil services?

Sign up for Hi Korea (hikorea.go.kr) and log in to use e-civil services (전자민원). If you have an Alien Registration Card, you can sign up right away with real-name verification.

Follow these steps

1. On Hi Korea (hikorea.go.kr), click Sign Up.
2. Choose your member type. Individual members are divided into citizens, registered foreigners, short-term visitors, and overseas Koreans. Companies and administrative agencies choose Corporate member.
3. Enter your real-name verification information.

• Registered foreigners (card holders): Enter your alien registration number and your name as shown on the card.
• Overseas Koreans: Enter the registration (residence) number and name on your Domestic Residence Report Card (국내거소신고증).
• Short-term visitors: Enter the short-term foreign visitor information on the screen.

1. Agree to the terms of use. A phone number is optional.
2. After signing up, log in and apply for e-civil services.

⚠️ Enter your name like this

• You must enter your name in the same order as on your Alien Registration Card.
• If your long name is joined with '-', write it together without '-'.
• For Chinese nationals, put a space between the family name and the given name. Write the given name as one word. Example: YUAN RONGMEI

How to use e-civil services

• E-civil application (전자민원신청): Apply online by yourself on Hi Korea. You do not need to visit.
• Visit reservation application (방문예약신청): Make a reservation on Hi Korea, then visit the immigration office (출입국·외국인관서) to apply.
• Some applications need a joint certificate (공동인증서).
• Permission you get online has the same effect as permission you get by visiting the office.
• Check the processing status in [E-civil status]. When it is approved, print the permission confirmation from the same place and keep it.
• You can apply for e-civil services on weekdays from 7 a.m. to 10 p.m. If your expiry date is on a weekend, apply by Friday. If it is on a public holiday, apply by the day before.

Examples of services you can do online

• Extension of stay for registered foreigners
• Change of status of stay for registered foreigners
• Change of workplace for Non-professional Employment (E-9)
• Re-entry permit (multiple)
• Part-time work permission for international students (D-2) and language trainees (D-4-1)

Services that are not available as e-civil services, such as granting status of stay, are done by visit reservation.

💡 Good to know about visit reservations

• Since April 2021, your application will not be accepted if you visit without a reservation. Only reports of change of residence and passport change can be done without a reservation.
• You cannot reserve for the same day. Reservations are made only in your real name.
• You can reserve an extension of stay from 4 months before expiry.
• You can cancel only up to 1 day before your visit.

To check whether your service is available online, see the Hi Korea e-civil list or call the Foreigner Comprehensive Guidance Center (외국인종합안내센터) at 1345.